REFUND & CANCELLATION POLICY

REXO ENTERTAINMENT focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal / services before buying it, it provides all the details about the services you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their booking and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations, please contact us via contact us link.

Cancellation requests received after legal document completion will not be entertained and in this case no refund will be given.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case, any client is completely not satisfied with our offerings, we can provide a refund with 10% deduction of the total deposited amount with us, provided the users have applied for refund within 24 hours from the time of purchase of service. So, it would be better to be completely sure before booking with us.

Refund against cancellation after 12 hours Period will result as 25% deduction of the total deposited amount with us and only 75% will be paid

The Expiry Period will be considered as the completion of 24 Hours from the date of booking. Refund request after 24 Hours will not be entertained.

Also, user’s inability to pay balance amount (other than purchasing services amount via www.rexoentertainment.com or its App) directly to the marketing team or office person other service provider (Rexo Entertainment Personal i.e. REP) on our website in the stipulated given time, known as authorized period, entire deposited Service Purchase amount will be forfeited without any prior information to the user(s). Forfeit action will be taken once our REP will inform us about the user’s failure in paying them the required amount.

The authorized period details along with the required amount will be mentioned at the time of Services Purchase at www.rexoentertainment.com or its App against any user or service provider.

If paid by credit card/debit card, refunds will be issued to the original credit card/debit card provided at the time of Service Purchase and, in case of payment gateway transaction payments refund will be made to the same account.